Billing & Plans

RedStick AI offers tiered plans with per-seat pricing and usage-based limits.

Plans#

View available plans from the Billing page in the sidebar.

Compute-minute metering#

Every Run consumes compute-minutes — wall-clock minutes between running_at (PENDING → RUNNING) and terminal (completed / failed / cancelled), rounded up to the next full minute. Each plan includes a per-user monthly bundle:

Once you cross 80% of your bundle, a warning banner appears in the app. At 100%, new Runs are rejected at create time with a PlanLimitError(limit_type="agent_minutes_exceeded") and you're prompted to upgrade.

Overage (minutes already accrued when the bundle is crossed, mid-period plan downgrades, or admin bundle reductions) bills at $0.02 per compute-minute via Stripe metered billing — it appears as a separate line item on your next invoice alongside seat fees.

Admins can grant extra minutes, raise per-user bundles, or reset a period's counters from the admin console — each action is audited.

Billing Cycle#

Subscriptions can be billed monthly or annually. Annual billing typically offers a discount.

Subscription Management#

Only workspace owners can manage billing.

Viewing Status#

The billing page shows your current status including:

• Current plan name and limits
• Active seat count
• Project and concurrent Run counts
• Whether any access blocks are active (e.g., overdue payment)

Upgrading#

Click Upgrade to start a Stripe checkout session. This redirects to Stripe's hosted checkout page.

Managing Subscription#

Click Manage Subscription to access the Stripe customer portal where you can:

• Update payment methods
• View billing history
• Download invoices

Canceling#

Cancel your subscription from the billing page (takes effect at period end). You can reactivate before the period ends.

Downgrading to Free#

Downgrade to the free plan from the billing page. The system validates that your current usage is within free tier limits before allowing the downgrade.

Invoices#

View payment history from the billing page. Each invoice includes:

• Amount due and paid
• Period dates
• Payment status
• Links to hosted invoice and PDF

Subscription States#

Active ⇄ Past Due → Locked
  ↓         ↓         ↓
Canceled  Canceled  Canceled
            ↑
          Active ← Locked

• Active — Normal operation
• Past Due — Payment failed, grace period active (returns to Active on successful payment)
• Locked — Account restricted due to unpaid balance (can return to Active via admin unlock or payment)
• Canceled — Subscription ended (terminal state)